Privacy Policy

The purpose of this privacy policy is to inform you about how we collect, use, store and protect your personal data when using the website inkabijoux.com, published by Madame LALANDE Ophélie, self-employed, in compliance with the General Data Protection Regulation (GDPR) .

By using our site, you agree to this privacy policy.

1. Information collected

We collect information when you browse our site or place an order. The types of information collected may include:

  • Identification data : Last name, first name, email address, delivery and billing address, telephone number.
  • Payment Data : Payment-related information, such as credit card details, which is processed by our payment partners (we do not directly store your banking information).
  • Browsing data : Information about your browsing (IP address, browser type, pages visited, etc.) collected by cookies or other tracking technologies.

2. How do we use your data?

The data collected is used for the following purposes:

  • Managing your orders : Order processing, shipping, invoicing and after-sales service.
  • Improving your customer experience : Personalization of our site and our services based on your preferences and behaviors.
  • Communication : Sending you emails to inform you about the status of your order, our promotional offers or any relevant information.
  • Legal Compliance : Compliance with legal and regulatory obligations (e.g., retention of billing data for tax purposes).

3. Sharing your data

We do not sell your personal data to third parties. However, your data may be shared with third parties in the following cases:

  • Service Providers : We may share your information with third-party service providers, such as delivery services (e.g., La Poste, Chronopost) or payment services (e.g., Stripe, PayPal), solely for the purpose of processing your order.
  • Legal compliance : If required by law, we may disclose your data to competent authorities (courts, tax authorities, etc.).

4. Data retention

We only retain your personal data for as long as necessary to fulfill the purposes for which it was collected. For example, data related to an order is retained for the period necessary to manage that order and to meet legal obligations related to invoicing and accounting.

5. Data security

We implement appropriate security measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or destruction. Our payment partners use secure protocols to ensure the confidentiality of banking information.

6. Your rights

In accordance with the GDPR, you have several rights regarding your personal data:

  • Right of access : You can request a copy of the personal information we hold about you.
  • Right of rectification : If your information is inaccurate or incomplete, you can request its correction.
  • Right to erasure : You can request the deletion of your personal data, subject to legal exceptions.
  • Right to restriction of processing : You can request restriction of the processing of your data in certain situations.
  • Right to object : You can object to the processing of your personal data for legitimate reasons.
  • Right to data portability : You have the right to receive your personal data in a structured, commonly used format and to transmit it to another controller.

To exercise your rights, you can contact us at the following address: contact@inkabiarritz.com.

7. Cookies

We use cookies to improve your browsing experience on our site. Cookies allow us to analyze site usage, personalize content and offer you services tailored to your preferences.

You can disable cookies by changing your browser settings, but this may affect your experience on our site.

8. Changes to the Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will be posted on this page and will be effective immediately upon posting. We encourage you to periodically review this page for any changes.

9. Contact

If you have any questions regarding this privacy policy or wish to exercise your rights, you can contact us by email at the following address: contact@inkabiarritz.com or by post at the following address: INKA, 3 rue Jean Parisot de la Valette, 31100 Toulouse.