General Conditions of Sale

These general conditions of sale (GCS) govern the sale of products on the site inkabijoux.com, published by Madame LALANDE Ophélie, hereinafter referred to as "the Seller".

Article 1: Purpose
These General Terms and Conditions govern the contractual relationship between the Seller and any person making a purchase on the site. inkabijoux.com, hereinafter referred to as "the Customer." They apply without restriction or reservation to all sales of products offered on the site.

Article 2: Products
The products offered for sale are jewelry and accessories assembled and sold by Madame LALANDE Ophélie. The essential characteristics of the products are described on each product sheet.

Article 3: Price
Product prices are listed in euros, all taxes included (TTC), excluding delivery charges. Delivery charges will be added to the total price of the order before final validation by the Customer.
The Seller reserves the right to modify its prices at any time, but the products will be invoiced on the basis of the rates in effect at the time of the order.

Article 4: Order
Any order placed on the site inkabiarritz.com constitutes a sales contract between the Seller and the Customer.
The order is validated when the Customer has confirmed their basket, accepted the T&Cs and made payment.
The Seller reserves the right to cancel or refuse any order from a Customer with whom there is a previous dispute or who does not comply with the payment conditions.

Article 5: Payment terms
Payment is made online by credit card, PayPal or any other secure payment method offered on the site.
The Seller reserves the right to suspend any order in the event of non-payment or payment incident.

Article 6: Delivery
The products will be shipped to the address indicated by the Customer when ordering.
Delivery times are given as an indication, generally within 2 working days.
Delivery costs are the responsibility of the Customer, unless otherwise indicated (for example, free delivery for a certain purchase amount).
The Seller cannot be held responsible for delivery delays attributable to the carrier.

Article 7: Right of withdrawal and returns
In accordance with legal provisions, the Customer has a period of 14 days from receipt of their order to exercise their right of withdrawal, without having to justify their decision or bear any costs other than the return costs.
Products must be returned in their original condition and packaging, accompanied by the invoice.
The Customer will be reimbursed for the amount of the order, excluding delivery costs, within 14 days of receipt of the returned products.

Article 8: Guarantees
The Seller guarantees that the products comply with current legislation and do not present any manufacturing defects.
In the event of a defect, the Customer may request an exchange or refund within 14 days of receipt of the product, provided that the product is in its original condition and accompanied by the invoice.

Article 9: Liability
The Seller shall not be held liable for indirect damages, accidents, loss of profits or any other harm resulting from the use of the products sold.
The Seller's liability is limited to the amount of the order placed by the Customer.

Article 10: Protection of personal data
The information collected during the order process is necessary for order processing. It is confidential and will not be shared with third parties unless necessary for order processing.
The Customer has the right to access, rectify, and delete their personal data, in accordance with the French Data Protection Act. To exercise this right, they may contact the Seller by email at contact@inkabiarritz.com.

Article 11: Applicable law and competent jurisdiction
These T&Cs are subject to French law.
In the event of a dispute, the Customer may refer the matter to the competent courts within the Seller's jurisdiction, or at its choice, that of the Customer's place of residence.

Article 12: Acceptance of the General Conditions of Sale
The Customer declares to have read these General Conditions of Sale and to accept them fully and without reservation by validating his order.